- Energy
- Enterprise Transformation, Learning
- Business Case
Agile Acculturation of 200 support function managers
Transforming Management Practices towards Agility
The Customer
European automotive supplier
Background and objectives
In a company undergoing profound change, the methods used by the Support Functions are seen as a hindrance by the company's other departments. Support function issues :
- multiple entry points/channels for requests to support functions
- team load feeling
- importance of prioritizing requests / team staffing structure
- need for greater communication and coordination between teams
- no feedback to internal customers
The company decided to upgrade its 200 support function managers by training them in the Agile method.
Results
- Acculturation of 200 support function managers
- Facilitation of 20 interactive distance-learning sessions
- Feedback and follow-up
- Identification of potential ambassadors, able to spread the Agile method internally (as part of a community).
Approach / System
- Preparation phase with HRD, with validation of objectives
- Conducting 20 distance-learning sessions
- Upstream/downstream assessment of participants
- Progress reports and feedback for General Managers and HR Directors
Added value Silamir Group
- Preparation and running of all training sessions
- Training materials, with adaptation: benchmark sheets for support functions (by type of function: HR, Legal, Purchasing, etc.).
- Follow-up and feedback, steering with DG and HRD
What our customers say about us
"The team's availability and constant commitment play a crucial role in the success of our Data Science projects, and we greatly appreciate their contribution to our growth and success."
Applications & Projects Manager - Public accounting
"The ability to understand the customer's challenges and gradually contribute to them seems to me the strength of your culture."
Chief Data and Technology Officer - Energy Sector
"A highly professional team that brings a fresh perspective and draws on solid experience. Beyond their skills, the consultants have very complementary profiles that each bring value to our team and to the business teams we work with."
RPA and Process Mining Manager - Telecoms
"We consider that human qualities as well as technical and functional skills are three of the fundamentals that guarantee the success of a BI project, and our feedback on this level is positive."
IT Manager, Finance Department - Pharmaceutical Laboratory
"A great ability to listen that translates into adaptability and responsiveness to meet the need perfectly".
Employee Services Manager - Agrifood Group
"Always ready, always a force to be reckoned with and a super pleasant relationship!"
Director of Innovation, Projects & IS - Public transport operator