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Change Management for the implementation of a new ERP system
The Customer
Confidential industrial group / United Kingdom
Background and objectives
A very demanding roadmap for the deployment of the new ERP :
25 sites involved, integrating all business functions and processes
High degree of heterogeneity in current working methods among these sites
Limited knowledge of local working methods in the UK(tools, processes) by central teamsmaking it difficult to anticipate the impact of deployment.
Key roles must be fully mobilized premises and their temporary replacement (stakeholders being dedicated full-time to the project for 1 year).
Results
Approach / System
PMO & Project Management: definition of action plan, weekly follow-up with central and local teams, alignment with other stakeholders.
Team integration: preparation of integration sessions for local Project Managers and Key Users.
Organization and running of a 5-day event in the UK (in 2 cities) to mobilize local teams (operational and managerial) around the project.
Around 120 participants in all (representatives of each function, site management).
Plenary session: presentation of the project (ambition, milestones), presentation of the sites (activities, working methods, etc.), speeches by management (site directors) to gain their support.
Workshops: identification of the main impacts and risks for each function/site/activity, convergence on an action plan and next steps.
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